Expense Management

Getting Started

• What is TriNet Expense Management?
• Demo and Training
• Sign Up & 30-Day Free Trial
• Login to TriNet Expense Management (Only for TriNet Clients)
• Webinar

Expense Reports

• Create and Submit an Expense Report
• How to Approve an Expense Report
• Convert Foreign Currency to Base Currency
• Send an Expense Report to a Bookkeeper or Accountant
• How do I Reject a Report After it was Already Approved?
• How to Edit an Approved Report

See all 15 articles

Users/Submitters

• Expense Rules
• Quick Guide - Users
• User Default Base Currency
• User Settings
• Remove Expense from Submitted Expense Report
• What Data Can I Enter Into An Expense Line Item?

See all 12 articles

Owner/Admins

• Locking Approvers
• How to Add Company Policies Quick Reference
• Setting Up Classes
• Mileage and Kilometer Rate
• Upgrade Account Before Trial Has Ended
• Types of Roles

See all 35 articles

Miscellaneous

• What Currencies Are Available in TriNet Expense Management?
• What is the "Unsubmitted Expenses" box on the Overview page?
• How do I Turn Off Email Notifications for Expense Reports?
• Supported Browsers for TriNet Expense

Recent Updates

• IRS Announces 2020 Standard Mileage Rates
• IRS Announces 2019 Standard Mileage Rates
• IRS Announces 2018 Standard Mileage Rates

FAQ

• Reset Password
• Contact Support
• Account Was Cancelled Need to Sign Up Again
• My Trial Has Ended

Payroll (Only for TriNet Clients)

• What is TriNet Payroll?
• Payroll Codes
• How to Submit expense reports to Payroll
• Payroll Error Messages
• Remove Expense Reports from Payroll
• Create a Custom CSV Export for SOI Payroll

Direct Pay

• What is TriNet Direct Pay?
• TriNet Direct Pay Integration - Company
• TriNet Direct Pay Integration - Employee
• Submit to TriNet Direct Pay
• How Payments will Display for TriNet Direct Pay
• Update TriNet Direct Pay Bank Information

See all 7 articles

Credit Card Integration

• Remove & Re-add Credit Account
• Credit Card Reconciliation
• How do I change my username password for my credit card?
• Choosing Which Accounts To Import (Bank/Credit Cards)
• Add A Credit Card or Bank Account

Receipts

• Add Receipt to an Expense
• What is the Unattached Receipts page?
• Setup Your Receipt Email Address
• How do I move a Receipt Back to the Unassigned Receipts Folder or Another Expense?
• Receipt File Types TriNet Expense Management Supports
• Delete a Receipt

Import/Export

• Xero - Bills CSV Export
• How to Export User List in Manage Users Settings
• TriNet Payroll CSV Output
• Set Default Expense Report Submission
• Deleting An Existing Report Submission
• CSV Import

See all 11 articles

Mobile

• Download TriNet Expense App
• Login to TriNet Expense Mobile App
• Adding a Receipt Using the TriNet Expense Mobile App

Intacct

• Intacct - Importing & Mapping Categories
• How do I Re-Enter my New Intacct Password?
• How to Submit an Expense Report into Intacct
• How to Add Intacct Customers & Projects to an Expense
• Intacct - Setup Integration
• Quick Guide to Intacct for TriNet Expense

Netsuite

• Share Netsuite Integration with Other Admins/Bookkeepers
• NetSuite - Importing and Mapping Categories
• How to Submit an Expense Report into NetSuite
• Web Service Error in NetSuite
• Billable Expenses Not Displayed in NetSuite Employee Center
• How to Add NetSuite Customers & Projects to an Expense

See all 12 articles

Quickbooks Online

• QuickBooks Online - Setup Integration
• QuickBooks Online - Importing & Mapping Categories
• Export Reports to QuickBooks Online
• Import Customers & Projects from QuickBooks Online
• How to Enable/Disable QuickBooks' Classes

Time

• How to Clock In Time Daily
• How to Edit Hours on the Timesheet
• How to Manually Record Weekly Hours
• How to View Company Timesheets
• How to Recall Timesheets
• How to Approve Timesheets

See all 13 articles

Delegate Access

• What is the Audit Trail?
• How Can I Review Actions Completed by Full Access or Vacation Delegates?
• How Can I Log Into An Account Which Has Provided Full Access Delegation?
• How do I Assign Permissions to Full Access or Vacation Delegate?
• What is Delegate Access?

Release Notes

• Release Notes - Q1Y17

Troubleshooting

• Chase – OAuth Connection Migration
• Error code 505 when attempting to install mobile app (Android Users Only)
• I'm getting logged out
• Silicon Valley Bank Business Credit Card Error - Not Downloading Most Recent Transactions
• My Emailed Receipt is Missing?
• I'm Receiving an Error - Need to Upgrade?

See all 13 articles

Known Issues

• PNC Connection Alert - Credit Card Integration
• Unable to Download Large Reports to PDF (RESOLVED)

Help From the Community

• Who should be the merchant for mileage expenses?