Before removing any bank account information, whether company or personal, wait until all transactions have finished processing. Removal of bank account information while transactions are processing may cause delays or failed transactions.
Update Company Bank Information
To update the Company Bank information from which direct deposit funds will be withdrawn, follow directions below:
(Note: Must hold the Company Owner or Admin role to perform following steps.)
1. Login to your TriNet Expense account.
2. Go to Settings > Personal Settings > Reports.
3. For TriNet Direct Pay click on the blue edit pencil icon.
4. For the Company Bank Information section only, click Delete Banking information link.
This will remove the current bank account setup for your company's Direct Pay integration.
5. Agree to the terms for TriNet Direct Pay.
6. Click Verify you bank account
7. Search for your bank/credit union by entering the name in the search field.
- Use Instant Verification: will require your online banking details such as login credentials (same day verification).
- Use Deposit Verification: will make two micro deposits into your bank account (may take 1-3 business days to view the deposits). This option will send you an automatic email notification when the deposits are made to your bank account, you will need to return to this page in TriNet Expense and enter in the two micro deposit amounts for completion.
8. Once account is verified you can begin to submit reports to Direct Pay again.
Update Personal Bank Information
1. Login to your TriNet Expense account.
2. Go to Settings > Personal Settings > Reports.
3.For TriNet Direct Pay click on the blue edit pencil icon.
4. Select Delete Banking Information
5. Enter the new bank name, routing number, and account number.
6. Click Save.
After this change has been made, any new reimbursements will be deposited to the new personal bank account.