Here are some troubleshooting tips.
1. Check your account to see if you have duplicated accounts (scroll down to make sure you did not add an account twice)
2. Check to see if the card name is listed twice under an account. If you see this email support.
We have seen times when our 3rd party data provider receives duplicates from the card providers. Typically this is something that will occur and correct itself.
If new duplicates appear after 48 hours, email employees@trinet.com and we can look into your account for you.