When an Owner, Admin or Bookkeeper exports a report to Payroll, and receives the error message "No Payroll Configuration Found for this User" this is due to an incomplete action by the user who created the expense report.
No Payroll Configuration Found for this User means the user has not activated payroll within their TriNet Expense account.
In order to have expense reports submitted to Payroll, users must activate the Payroll integration within their own personal expense account.
To resolve, the user must follow the Employee Setup instructions. Once the instructions have been completed the Owner, Admin or Bookkeeper can submit the report to payroll.
How can an Owner or Admin check to see who else has not activated Payroll?
To check who has activated payroll within TriNet Expense in your company, follow the directions below.
- Login to TriNet Expense
- Click on the "Settings" tab in the top menu bar
- Click on the "View User Integrations" tab in the left menu bar
- Under Installed column, "yes" = activated payroll and "no" = payroll not activated
For those users who have "no" listed under Installed column will also need to follow the Employee Setup instructions to have their expense reports reimbursed via Payroll.