The account Owner needs to start the integration process and the company needs to be verified by GoodHire before a background check can be initiated. Also, a user will need to be given the proper permissions to run a background check by the account Owner.
The candidate must be assigned to a job within TriNet Hire before you can run a background check.
Please reference the attached document below that outlines the workflow.
If you would like to join a webinar on how to run background checks on GoodHire, you can register here: https://inflection.zoom.us/webinar/register/WN_STCrkZW4Q46xh-f0XAFQow