Silicon Valley Bank Business Credit Card Error - Not Downloading Most Recent Transactions

The financial institution Silicon Valley Bank Business Credit Card frequently requires that their users update the established MFA questions directly at their website. The MFA questions are previously set-up security questions by the user account. Please follow these steps if you are receiving any of the following errors on the "Accounts" page in ExpenseCloud.com:

"The security questions were changed. Click fix button to update them."

The MFA security questions were changed on the Silicon Valley Bank website. Please click the "fix" button to update your account with the new answers. If the new questions are not populating, please "Delete" the integration and re-establish the Silicon Valley Bank Business Credit Card. The newly created MFA security questions will now show and you can authenticate your credit card successfully.

"Your answers are incorrect. Click fix button to try again. User action is required at the web site. Please log into the FI website and select the challenge questions and answers."

This error is shown because Silicon Valley Bank is requiring that the user update their MFA questions at the SVB website. Please log into the Silicon Valley Bank website with your account details. You will be asked to set-up new MFA questions. Once this step is complete, please return to ExpenseCloud. Click "fix" button to populate the new questions. If the new questions are not populating, please "Delete" the integration and re-establish the Silicon Valley Bank Business Credit Card. The newly created MFA security questions will now show and you can authenticate your credit card successfully.