ATS/ Hire-Adding Custom Applicant Questions To A Job Post

First you will log into your TriNet account (https://login.trinet.com).

If you need assistance with logging into your TriNet account, please contact Customer Support: employees@trinet.com or 800.638.0461. 

Once logged into your TriNet account you can log on from either your Employee View or the Admin/Manager View.

From the Employee View > click on "People" from the dashboard on the left: 

Then click on "Applicant Tracking".

This will take you into a new window and open the TriNet Applicant Tracking account.

Or from the Admin/Manager View > Click on "Hiring">Then click on "Applicant Tracking".

This will take you into a new window and open the TriNet Applicant Tracking account.

For each of your job posts, you can add Custom Questions outside the Common and Skill Requests.  These can be as detailed or open ended as you like, and they come in four types:

1. Text Field - This gives the applicant one line to answer your question. 
2. Check Box - This gives a range of options for your candidate to answer. They can answer either none, just one or all of them
3. Yes / No - This gives the applicant the choice of answering either “Yes” or “No” to your question
4. Paragraph - This gives the applicant a full paragraph of text to answer your question.

You can also make individual questions, or all questions Mandatory.

Applicant Questionnaires must first be created in the Admin> Template & Forms > Applicant Questionnaire section. 

Once created, they can be used for any job.

When creating or editing a job posting, scroll to the bottom to Common Questions and click Custom Questions. If you are adding custom questions to a job post, select the name of an existing Questionnaire from the drop-down window. Multiple Questionnaires can be added to a job post.

Once an applicant has filled out the Questionnaire, the answers can be viewed in the Talent > Dashboard > Applicant Questionnaire section

Note - Applicant Questionnaires can be used during the initial applicant screening process OR can be sent individually once an applicant has applied. To learn more about sending questions after an applicant has applied, please see our help topic here.